Delivery

Postage is calculated based on weight.

Most orders are despatched within 1-2 business days. Upon despatch, you will be notified via an email that contains your tracking information.

If any items in your order are out of stock at the time your order is packed, we will notify you via email and either place those items on backorder or refund you, depending upon your preference.

All orders sent within Australia require a signature on delivery. If you are not available to sign for your order, Australia Post will leave a note with instructions for pick up from a designated post office. If you are an Australia Post My Post customer you may be contacted by Australia Post prior to delivery offering their Safe Drop service where you waive the requirement for a signature. Note: if you elect to use this service, the agreement is between you and Australia Post, and Le Lapin takes no responsibility for any lost or damaged items due to the use of this service.

While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over, or by any event which is out of our reasonable control or foresight including, but not limited to, any delay caused by an incorrect delivery address being provided to us or missed deliveries. We are unable to accept responsibility for delays in delivery due to unforeseen circumstances such as natural disasters.

Delays may occur around public holidays such as Easter, Christmas, and other relevant public holidays.

International Delivery

Postage costs to each country vary. Please refer to the shopping basket, where, once you have added your desired items, you can select your destination country and view the available postage options and costs.

Please note international orders may be subject to import or customs charges, including, but not limited to, duties and taxes. These charges are the responsibility of the person receiving the parcel, and are unable to included or estimated in the cost of the item or delivery costs. Please check with your local customs office for further information regarding taxes and duties.